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Key Account Manager (m/f/d) – Automotive
The HR consultants from Facts & Skills have been working closely with freight forwarders, shipping companies and logistics groups for many years. Take advantage of our trustworthy contacts with HR managers!
Our client is a worldwide leading European logistics company with headquarter in Germany. The company works worldwide with its own branches and is characterized by a good working atmosphere. There is a particular focus on air and sea freight, as well as on contract logistics. We are looking for you for the office in Shanghai (China) as a in Shanghai
Festanstellung
Startdatum: Zum nächstmöglichen Zeitpunkt
Aufgaben
- Actively identify and pursue new sales opportunities within allocated portfolio (prospects and current customers -> max 5 existing and 5 potential Key Accounts);
- Identify new business opportunities in collaborate with field sales and support to ensure growth attainment of Key Account customers;
- Create awareness of DACHSER within the customer’s organization and vice versa, and identify the key decision makers/influencer of the key account in the region and build up a strong business relationship to them
- Provide ongoing support to Key Account customers to secure existing business by assuring reliability and increasing customer satisfaction;
- Develop and execute a comprehensive account management plan of the allocated key account portfolio and accomplish regular service review meetings with the main stakeholder of the key account;
- Work closely with the network and support teams to ensure delivering high quality of service, Engage other internal departments to improve customers’ overall supply chain performance;
- Create SOP as per customer expectations and maintain updates and involve operation to guarantee understanding and execution of the agreements;
- Work closely with the customer to intimately understand their needs and ensure mutually agreed service and terms are delivered;
- Cooperate with KAM operations team to fully understand and monitor the daily service performance and proactively engage the solution for emergency incident once happen;
- Work collaboratively across the company to create and execute solutions that deliver value for customers;
- Proactively communicate development plans and account status to the management;
- Oversee the implementation process for new awarded business;
- Ensure collection of accounts receivable by Finance team and assist if necessary;
- Ad-hoc tasks will be assigned by Department Head.
Profil
- Minimum 8 years of relevant experiences in logistics industry and specialized in Automotive is preferred;
- Good Market knowledge and with concrete clientele
- Industry knowledge for handling procedures of airfreight or sea freight
- Skillful communication with internal and external
- Strong communication and interpersonal skills, and service-minded
- Strongly sales-oriented with excellent service quality
- Strong analytical skills and be solution provider
- Strong negotiation and presentation skills
- Accountable and responsible and with positive attitude under high pressure
- Cooperative, and real team player
- Self-disciplined and good time management
- Good command of written and spoken English, German and Mandarin
- Proficient in MS office applications, especially Excel and PowerPoint
- Locally employed in Shanghai
Please apply directly by email or at http://www.facts-skills.com/de/jobs (Job ID: 2758). Please send us your current résumé supplemented with a job description, certificates and your salary expectations in preparation for further discussions. We guarantee you absolute confidentiality! If you have any further questions, our consultant – Mrs. Vivian Ding will be happy to assist you via email to vivian.ding@facts-skills.cn or by phone +86 15026693493! We are looking forward to you!
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