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Facts & Skills is a specialized executive search consulting Company from Germany with offices in Hamburg, Shanghai, Shenzhen & Peking.
We are looking in Hamburg for our client, one of the Top 10 shipping companies, as soon as possible for you as


European Claim Specialist (m/f/div.)
Ihre Aufgaben:


Commercial & Claim issues:
Coordinate with HQ to follow up claim cases and customer complaints. Assist HQ to investigate and analyze the cases and protest carrier's benefits
Summarise and record the results for Commercial & Claim cases and follow up the settlements

Vendor Integrated Management:
Archiving and management agreements/documents for vendors
Carry out vendor evaluation and assessment, following the working instruction and requirement from HQ

Agent Agreement Management:
Assist department manager to sign new or updated agent agreements; assist HQ to process matters related with agent agreements
Other tasks assigned by Department Managers and to be backup for other colleagues


Ihr Profil:


Bachelor or similar qualification in maritime law
you have got several years of task relevant experiences
deep knowledge of Claim Management
deep knowledge of regional European regulation
you are an independent, methodical worker
Fluent English, spoken and written


Ihre Perspektive:


You get the opportunity to develop your skills in a challenging field of a top 10 Shipping company. Extend your skills. And take the next step!

Responsible and varied tasks
Personal and professional development opportunities
Attractive social services



If you are interested in this task and you are up to this challenge please feel free to contact us.

We look forward to receiving your full application at (Job ID: 2451). For any questions, please contact Mr. Markus Bock +49 (0) 40-9876 1969.


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